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Faq
As an international provider of Internet payment services for merchants, we offer billing and customer support solutions to many companies around the world.
A debit of AtetcBill.com shows on my bank statement, why?
How to end my AtetcBill.com subscription?
I don’t remember creating a subscription for AtetcBill.com
I haven’t received an email from AtetcBill.com about a subscription, why?
Where can I find more information about my subscription?
I have several debits on my bank statement regarding AtetcBill.com, why?
I suspect someone used my credit card without my knowledge with AtetcBill.com, what can I do?
Which conditions do I need to obtain a refund?
How long does it take for the refund to be processed and show in my account?
I forgot the email I used during the subscription, what options do I have?
I can’t remember my password. Can I recover it?
I can’t remember the site I’ve signed up for, where can I find it?
My credit card payment has failed, why?
What is a CVV code and where to find it?
A CVV code is a security number that consists of a three-digit number that can be found on the back of your credit card.
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