The FAQ AtetcBill.com, the answers about your direct de...

A debit of AtetcBill.com shows on my bank statement, why?

How to end my AtetcBill.com subscription?

I don’t remember creating a subscription for AtetcBill.com

I haven’t received an email from AtetcBill.com about a subscription, why?

Where can I find more information about my subscription?

I have several debits on my bank statement regarding AtetcBill.com, why?

I suspect someone used my credit card without my knowledge with AtetcBill.com, what can I do?

Which conditions do I need to obtain a refund?

How long does it take for the refund to be processed and show in my account?

It can take between 48 hours to 14 days. This period depends on the bank and can’t be controlled by us.

I forgot the email I used during the subscription, what options do I have?

I can’t remember my password. Can I recover it?

I can’t remember the site I’ve signed up for, where can I find it?

My credit card payment has failed, why?

What is a CVV code and where to find it?